Last Updated: January 1, 2024

Privacy Policy

Introduction

Dependable Auto Repair, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dependableautorepair.agency.

Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Vehicle information
• Any other information you provide in forms or communications

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

Cookies and Tracking

• Essential cookies for website functionality
• Analytics cookies (with consent)
• Preference cookies (with consent)

How We Use Your Information

• To respond to inquiries and provide requested services
• To send estimates and appointment confirmations
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and abuse

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers (FormSubmit, Google Maps) necessary for website operation
• Legal authorities when required by law
• Insurance companies (only with your consent for claims processing)

Data Security

We implement appropriate security measures to protect your information, including:

• Secure HTTPS connection
• Regular security assessments
• Limited access to personal information
• Secure data storage practices

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw cookie consent

Data Retention

We retain personal information only as long as necessary for business purposes or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact Us

For privacy-related questions or requests:

• Email: mail@dependableautorepair.agency
• Phone: +1 219-316-9615
• Address: 110 Rector Street, Staten Island, NY 10310